Returns & Exchanges

We want you to be fully satisfied with your Napapijri purchase, which is why we offer a flexible 30-day return policy for all items in their original condition. Whether you need a different size or a full refund, our seamless process ensures your outdoor gear meets your expectations.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the items in their original packaging, ensuring all tags are attached and the products are unworn and unwashed.

• 3.
  Attach the Label

  Print the prepaid shipping label provided by the portal and securely attach it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Take your package to the nearest authorized drop-off point and keep your receipt to track the status of your refund.